PLANNING A FLIGHT USER SCENARIO

Journey and Empathy Maps
An empathy map for the meme creator for the meme community project. Two different versions of the same data.
An empathy map for the meme consumer for the meme community project. Two different versions of the same data.
An journey map for the meme consumer for the meme community project. Two different versions of the same data.
An journey map for the meme creator for the meme community project. Two different versions of the same data.
Scenario map excerpts for planning a flight, booking a hotel and planning activities in a travel app.