JON MADE THIS

JON MADE THIS

RESEARCH

Each project illustrates my use of research methods such as interviews, surveys, usability testing, and journey mapping to deeply understand user behaviors, needs, and pain points. From conducting field studies to analyzing data and synthesizing findings into actionable insights, this collection reflects how I ensure that every design choice is informed by real user experiences. Explore my research work to see how I translate user feedback into strategic, user-focused solutions that enhance product success and usability.

A vibrant, stylized landscape illustration depicts various modes of transportation such as airplanes, boats, and cars traveling through diverse terrain including mountains, forests, villages, and rivers. The colorful and geometric design adds a whimsical feel.

INFORMATION ARCHITECTURE FOR A TRAVEL ADVSIOR WEBSITE

Audience: 1) Novice cruisers seeking information. The first group are people who have never been on a cruise before but…

A vibrant, futuristic illustration showing a complex structure with intricate pipes, gears, and various machinery. The scene is colorful, with hues of orange, yellow, blue, and teal. Two people are depicted, one on a stairway and another near the building. Floating orbs and clouds surround the structure.

INFORMATION ARCHITECTURE: WCAG AND CONTENT

Organizing: The purpose of organizing content is multifaceted, and it serves two primary goals: enabling people to find the right…

RESEARCH: ZILLOWS DATA SOURCES

Let’s take a look at how Zillow collects, stores, secures, analyzes and interprets the data that it uses to create…

A cartoon shows a dog sitting in a room engulfed in flames, surrounded by flying papers and cheerful dogs. The dog calmly says, "This is fine," while holding a cup of coffee. People in the background also seem cheerful despite the chaos.

BUILDING A COMMUNITY WITH MEMES: A USER CENTERED DESIGN APPROACH TO COMMUNITY BUILDING (SLIDES)

Abstract This research explores the role of memes in building and sustaining online communities, focusing on how memes serve as…

A bar chart titled "SURVEY MEME PREFERENCES: Top 3 Types of Memes Most Effective in Creating Community." Humor leads with 100%, Inside Jokes at 77%, and Community Related at 65%. Bars vary in length according to percentage.

MEME CREATE, INTERACTION AND USE SURVEY RESULTS

A survey of 74 individuals about how they create. interact and use memes in online communites. This is part of…

A colorful, whimsical drawing of a fantasy city populated with quirky, tall buildings and abstract, friendly-looking creatures with exaggerated features. The vibrant background is filled with swirling patterns and playful shapes, creating a lively, surreal atmosphere.

BUILDING A COMMUNITY WITH MEMES: A USER CENTERED DESIGN APPROACH TO COMMUNITY BUILDING (PAPER)

Abstract This research explores the role of memes in building and sustaining online communities, focusing on how memes serve as…

a family prepares a meal together.

RESEARCH: CHALLENGES FACED BY BUSY FAMILIES REGARDING COOKING HEALTHY MEALS

This research was conducted for a class in the Brandeis GPS User Centered Design program. The research was conducted by…

Graphic icon of a microchip on a yellow background, with text reading "predictive analytics and customer segmentation" above and below the chip.

PREDICTIVE ANALYTICS IN CUSTOMER SEGMENTATION (SLIDES)

Don’t want to read the entire post I wrote about PREDICTIVE ANALYTICS IN CUSTOMER SEGMENTATION then check out this brief…

Promotional graphic for wcag 3 featuring symbols for accessibility: a hand, eye, brain with gears, ear with sound waves, and a person dancing, split by a vertical line with text "wcag3 web accessibility initiative wai.

WCAG & CONTENT: ORGANIZING, LABELING, NAVIGATING, SEARCHING

Organizing: The purpose of organizing content is multifaceted, and it serves two primary goals: enabling people to find the right…

Two people using their smartphones with various social media reaction icons floating around them, indicating active online interaction.

MISCOMMUNICATION AND CONFLICT IN SOCIAL MEDIA AND COMPUTER-MEDIATED COMMUNICATION

A collaboration with Pamela Courtney With the emergence of social media and communication between individuals using electronic devices (Computer-Mediated Communication…

Triptych image of a modern bathroom: left shows a toilet with white and gray tiles, middle is a closed wooden door, right displays a black backpack hanging on a hook against a bright orange wall.

HUMAN FACTORS CRITIQUE: ACCESSABILITY

Airport Bathroom A bathroom typically serves as a private space for individual personal hygiene and sanitation, it provides all of…